Privacy Policy

Last Updated: November 10, 2023

At Zharenaya Bazilika ("we," "us," or "our"), we are committed to protecting your privacy and the personal information that you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zharenaya-bazilika.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

1. Information We Collect

We may collect several types of information from and about users of our Site, including:

1.1 Personal Information

Personal information is data that can be used to identify you individually, such as:

• Name
• Email address
• Mailing address
• Phone number
• Date of birth (when necessary for booking certain activities)
• Payment information (though we do not store complete credit card details)
• Travel preferences and requirements

1.2 Non-Personal Information

We may also collect non-personal information about you whenever you interact with our Site, such as:

• Browser type and version
• Operating system
• IP address
• Device information
• Pages of our Site that you visit
• Time and date of your visit
• Time spent on certain pages
• Other statistics

2. How We Collect Information

We collect information in the following ways:

2.1 Direct Collection

We collect information directly from you when you:

• Register on our Site
• Subscribe to our newsletter
• Fill out a contact form
• Request information about our services
• Book a tour or service
• Participate in surveys or promotions
• Communicate with us via email, phone, or other methods

2.2 Automated Collection

When you visit our Site, we may automatically collect certain information using:

• Cookies: Small data files stored on your device that help us improve our Site and your experience, see which areas and features are popular, and count visits. You can control cookies through your browser settings.
• Log Files: These track actions occurring on the Site, and collect data including your IP address, browser type, referring/exit pages, and date/time stamps.
• Web Beacons: Electronic files used to record information about how you browse the Site.

For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process and fulfill your bookings and requests
• Send you booking confirmations and updates
• Provide customer support and respond to your inquiries
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property
• Personalize your website experience and deliver content relevant to your interests
• Improve our marketing and promotional efforts
• Carry out any other purpose described to you at the time the information was collected

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

• Travel service providers (hotels, airlines, tour operators, etc.)
• Payment processors
• Email marketing platforms
• Customer service providers
• Analytics providers

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.4 Protection of Rights

We may disclose your information to protect the rights, property, or safety of Zharenaya Bazilika, our customers, or others.

4.5 With Your Consent

We may share your information with your consent or at your direction.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information, and applicable legal requirements.

6. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You may request access to your personal information.
• Correction: You may request that we correct inaccurate or incomplete information about you.
• Deletion: You may request that we delete your personal information.
• Restriction: You may request that we restrict the processing of your information under certain circumstances.
• Data Portability: You may request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information.
• Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at [email protected] or use the contact information provided at the end of this policy.

8. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

By using our Site or providing us with your information, you consent to the transfer of information to Canada and other countries which may not provide the same level of data protection as your country of residence.

10. Third-Party Links

Our Site may contain links to third-party websites and services. We have no control over these websites and services and are not responsible for their privacy policies. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Site home page or by email.

Your continued use of our Site after we make changes indicates your acceptance of those changes, so please check the policy periodically for updates.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Zharenaya Bazilika
123 Yonge Street, Suite 500
Toronto, ON M5C 1W4
Canada

Email: [email protected]
Phone: +1 (416) 555-0123